Eligibility:
- To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it.
- Returns are accepted within [number of days] days from the date of delivery.
Initiating a Return:
- To initiate a return, please contact our customer service team within the specified return period.
- Provide your order details and reason for the return request.
- Our team will guide you through the return process and provide you with a return authorization if eligible.
Return Shipping:
- Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
- We recommend using a trackable shipping service to ensure that your return is received by us safely.
Refund Process:
- Once your return is received and inspected, we will send you an email notification to inform you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days] days.
Refund Eligibility:
- Refunds are issued for the original purchase price of the item(s) returned, excluding any shipping charges.
- Refunds may not be applicable to certain items such as gift cards, downloadable software, or perishable goods.
Cancellation Refunds:
- Orders can be canceled within [number of hours or days] of placing the order, provided the item has not yet been shipped.
- Once an item has been shipped, the return policy mentioned above will apply for eligible returns and refunds.
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